Verify that the application pool is configured for the virtual server. The default application pool is MSSharePointPortalAppPool.
Follow these steps to determine the application pool that the virtual server is using:
Click Start, point to Administrative Tools, and then click Internet Information Services (IIS) Manager.
Expand ServerName, expand Web Sites, right-click the virtual server, and then click Properties.
Click the Home Directory tab.
The application pool that is configured for the virtual server is listed in the Application pool box.
Click OK.
Verify that the password for the application pool account is correct. IIS does not automatically poll password changes in Active Directory directory service. If the application pool account is a domain account, and the password expires, you may receive the error message that is described in the "Symptoms" section of this article after a new password is specified for the account.
Follow these steps to verify that the password for the application pool account is correct:
In Internet Information Services (IIS) Manager, expand Application Pools.
Right-click the application pool that is configured for the virtual server (for example, right-click MSSharePointPortalAppPool), and then click Properties.
Click the Identity tab.
In the Password box, type the password of the application pool account that is listed in the User name box, and then click OK.
In the Confirm Password dialog box, type the password again, and then click OK.
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